At ASHA, we strive to obtain client-centered solutions for all our customers and funders. Our goal is to build strong relationships and clearly understand the needs of those who we serve so we can fully apply our technical expertise and extensive capabilities in order to provide well balance and suitable services. ASHA offers a full range of services in the core areas below for your specific needs. Click on any of the core areas to learn more.
Health Policy
ASHA maintains a policy office in Washington, DC, affirming its long-term commitment to advocacy for systemic change. ASHA has been successful in obtaining bipartisan support for STI programs and continues to educate policy makers about the economic, social, and public health benefits of appropriate STI policy. It works in coalition with organizations in family planning, HIV, and women’s health, as well as organizations representing people of color and faith-based groups to keep STIs on the forefront of the policy agenda. ASHA is routinely asked to provide strategy and content advice on STI-related issues to a variety of national organizations and also provides leadership on numerous boards and committees.
Research and Evaluation
With an ultimate objective of improving public and population health and generating better health outcomes for all, ASHA's Research and Evaluation division conducts numerous research projects among local, regional, and national constituents focusing on a variety of populations and an assortment of health topics including sexually transmitted infections.
Contact Centers
Our contact center is one of ASHA’s strongest assets. We start by hiring only the best contact center managers and customer service representatives. We train them to understand the needs as intimately as possible. And we motivate them to deliver only the highest level of service. Our Contact Center team is well versed in different therapeutic areas and able to quickly recognize and assess the needs of callers. Our commitment to performance on every level, for every customer, sets ASHA apart. Our integrated technology platforms include both inbound and outbound solutions with an available call blending environment that allows representatives to be switched seamlessly between inbound and outbound call campaigns and Web communications, maximizing the efficient use of all available representative resources.
24/7/365 Call center operations
Multilingual Operators
Clinical Trial Support
Script development & IRB submission
Trial pre-screening
Study Enrollment/Recruitment
Subject retention and compliance
Site Monitoring
Health Communication, including highly sensitive subjects
Test Results Delivery & Counseling
Information & Referral (many agents are AIRS certified)
Information Collection
CATI - computer-assisted telephone interviewing
Data Management
Project Management and Administrative Services
Good intentions are great, but results are what count! No matter the project or administrative requirement, ASHA has the staff ready to meet your needs.
Project management
Program development, implementation and evaluation
Grants management
Administrative support
Technical Assistance/Consulting
Stronger organizations build stronger communities. As part of our work ASHA can provide technical assistance, training and management support. Technical assistance is available on a variety of topics including customer service, contact center management, and quality assurance programs.
Excellence in Customer Service
Contact Center Management
Curriculum Development & Training
Quality Assurance
Patient Education Literature Development
Advocacy
Strategic Planning
Communication and Educational Materials
ASHA offers high-quality and award winning patient education materials on a wide range of subjects. Our goal is to strengthen individuals, families, and communities by providing scientifically accurate and unbiased information that enables Americans to make healthy decisions. Our catalog of more than 50 titles. We are regularly recognized by the public, patients, and providers for developing and delivering accurate client centered information.
The experienced planners at ASHA will take care of every detail necessary as we coordinate your conference, locally, nationally, or internationally. We have been hosting and managing meetings of all sizes and for a wide variety of participants with greatly varying budgets for more than 20 years.
Program development
Branding and materials development
Site selection and contract negotiation
Travel and accommodations
Registration
On-site management and logistical support
Marketing and promotion
Reporting and post meeting services
ASHA Seal of Approval
The ASHA Seal of Approval is awarded to websites that, after careful review, are found to contain quality information about sexually transmitted infections (STIs), and promote Positive Messaging around Sexual Health (PMSH).
